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Have questions? We're here to help. Reach out to us and we'll respond as soon as possible.

Contact Information

Mailing Address

PO Box 35621
Syracuse, NY 13235

Email

General: info@tompkinsrental.com
Leasing: leasing@tompkinsrental.com
Maintenance: maintenance@tompkinsrental.com

Office Hours

Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
24/7 Emergency Maintenance

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Frequently Asked Questions

How do I apply for a rental property?

You can view available properties on our home page and contact us directly to schedule a showing and submit an application.

What is your pet policy?

Pet policies vary by property. Please contact us to discuss specific pet accommodations for the property you're interested in.

How do I submit a maintenance request?

Current tenants can submit maintenance requests through the tenant portal. For emergencies, please call our 24/7 emergency line.

What payment methods do you accept?

We accept online payments through the tenant portal, as well as checks and money orders. Please contact us for more payment options.